FREQUENTLY ASKED QUESTION;
Is the airline ticket included on the price?
No, airline tickets are extra.
Who are these trips for?
These trips are for people of all ages who are interested in castles,
history, adventure and cultural trips. Even some people who are not
interested in castles, have found our trips fun and informative. These
trips are not for people who expect travel to be perfect. A trip is never
perfect, there are always problems. People who travel with us can make the
best out of any situation.
How do I register for a tour?
Fill out our Registration Form. Click
here to get a copy of the registration form, or contact us and we will
provide one for you.
Are the entrance to the castles included?
Yes, the entrance to every castle that is on UPPER CASE, is included in the
price.
How long do you stay at each castle?
The minimum stay at each castle is 2 hours. In many cases we stay longer than 2
hours, up to 5 hours. Many factors go into the amount of time visiting a
castle, two important ones are the number of castles seen in a day and distance
between the castles and the hotels. We try to stay in hotels as close as
possible to the castles in order to minimize the travel time and maximize the
visiting time. But, this is not always possible, since many castles are in
remote areas. We are also limited by the opening and closing hours of the
castles.
There might be some problems outside of our control which might limit the
amount of time at a castle. For example, traffic on the roads might cause
the bus to be late. It is also possible for a particular castle to be
closed to the public for some special event. In which case, we will do our
best to alternate the schedule, but it might not always be possible. For
example, a NATO meeting might be taking place in the castle in which case the
castle would be close to the public.
Why do all of your tours start on a Friday?
Most flights depart the USA to Europe during the evenings. Leaving
Friday after work is the normal when traveling to Europe on vacation.
Will we need to bring a hairdryer or an electrical adapter
for charging a camera battery with us?
Electric
current varies throughout the world and can affect your small appliances, such
as hair dryers and electric shavers. The voltage in the countries we will visit
is 220V. Plugs are either the Continental European type with two round
pins or the English type with a square plug. Your appliances may be
plugged into a European outlet with an adaptor. Some electric devices like
laptops, shavers and camera chargers work both 100V and 220V.
Most of the hotels where we will be staying provide hair dryers, so DO
NOT take yours. Please verify your electrical equipment if its compatible
with the 220 V. If it is, all you need is a plug converter. If it is
not, then check with the manufacturer to see if you can use an electrical
adapter.
Are there ATM machines available?
ATM machines are
very common in Europe and provide
ready access to cash, allowing travelers to carry as much money as they need for
each day. Remember to obtain your PIN number in advance, and call your
bank to ask the maximum daily withdrawal limit.
When you use the ATM's and request money, are you
requesting local currencies or U.S.? Or does the ATM automatically
convert.
You request the amount you want in local currency, get the local
currency. An you pay in U.S. Dollars.
Should we bring travel check or cash?
Cash in fine as long as you carry it in a safe place, like money belts.
Travelers checks, if lost or stolen, can be replaced. Keep your
receipt and the list of checks that shows which ones you have used, in a place
separate from the checks themselves. And keep a copy of them at home.
Are credit cards accepted?
Major credit cards are accepted by shops and restaurants. Visa and MasterCard
are the most widely accepted. Discover is not accepted.
Why is it so difficult to get to many of the castles?
Most of the castles we visit are far away from the cities. Getting
there by public transportation is quite difficult. In some cases there is only
one or two buses/trains that depart to that castle per day.
Can I talk with a past passenger?
Certainly! Contact us and we will provide you with the necessary
information. You can read the past customer testimonials here.
Medicines & Vitamins. I have heard that all pills must be in
there original containers. Since vitamin tablets come in bottles the size
of a small auto, how do we deal with this. We like to carry them in the
little seven day containers. How does customs handle this?
Yes, because of strict drug laws in some countries, drugs you take on
doctor's orders should be carried in their original container showing the
prescription label. Remember, you only go through customs in the first country
of entrance to the European Community. Once in Europe, you can change them to
your seven day pack containers
Are there any rules about what you can buy and bring back?
U.S. residents are granted a tax exception on articles totaling
$ 400.00 FAQ
Is there another company or person that I can talk with to
verify your tours?
Yes. Please call our operator.
GLOBUS AND COSMOS
Attn: Pauline Goetz
Custom Tours
1 (800) 531 2604
If we DO bring extra luggage; first of all, CAN we? and if we can
bring another bag, is there an extra charge and how much would it be?
If you really think you need two bags, the cost is U.S. dollars $ 3.00 per
day per bag.
If you don't see your question here please contact us and we will gladly
answer any questions you may have.
